Insurance Providers
We accept insurance and are in-network with all major private carriers, Medicaid and Medicare. If your provider is not listed below, give us a call on 1.877.522.1275 as we may have just added them.
Alaska
- Aetna Commercial
- Aetna Medicare (PPO/HMO)
- Aetna Coventry (First Health / Workers Comp / Auto)
- FCHN of Alaska
- Medicaid of Alaska
- Medicare of Alaska (Part B)
- Multiplan of Alaska
- Premera of Alaska
- Railroad Medicare
- TriWest of Alaska
- UHC of Alaska (Medicaid, Medicare, Commercial)
Arkansas
- Blue Cross / Blue Shield (Medicaid, Medicare)
- United Healthcare
- Humana
- Medicaid of Arkansas
- Medicare of Arkansas (Part B)
- Railroad Medicare
- Total Care (Medicaid, Ambetter from Arkansas Health and Wellness)
Idaho
- Aetna Commercial
- Aetna Medicare (PPO/HMO)
- Aetna Coventry (First Health / Workers Comp / Auto)
- BCBS of Idaho (Mountain View Connected Care, Qualified Health Plans, Medicare Advantage and Medicare Medicaid Dual, ClearWater Network, Hometown East Network, Hometown North Network)
- Humana of Idaho Choicecare Commercial (PPO 4016, HMO 4016)
- Humana of Idaho Choicecare Medicare (PPO 4030, HMO 4037)
- Humana of Idaho Choicecare Fee For Service (4025)
- Medicare of Idaho (Part B)
- Medicaid of Idaho
- Molina of Idaho
- Railroad Medicare
- Regence BlueShield/Asuris of Idaho
- TriWest of Idaho
Maryland
- Aetna Better Health of Maryland
- Maryland Medicaid
- Blue Cross of Maryland / Care First (Commercial)
- Medicare of Maryland (Part B)
- Optum of Maryland
- Railroad Medicare
- TriWest of Maryland
Montana
- Allegiance Benefit Plan Management
- Blue Cross Blue Shield of Montana
- Cigna of Montana
- Health Co-Op Montana
- Humana of Montana Choicecare Commercial (PPO 4016, HMO 4016)
- Humana of Montana Choicecare Medicare (PPO 4030, HMO 4037)
- Humana of Montana Choicecare Fee For Service (4025)
- Medicaid of Montana
- Medicare of Montana (Part B)
- Pacific Source of Montana
- Railroad Medicare
- TriWest of Montana
New Mexico
- Blue Cross / Blue Shield of New Mexico (Commericial, Medicaid)
- Molina (Medicare, Medicaid, Commercial-Marketplace)
- Humana
- New Mexico Medicaid
- New Mexico Medicare (Part B)
- Presbyterian Health Plan (Medicaid, Medicare, Commercial)
- Railroad Medicare
- UHC Community Plan (Medicaid, Medicare, Commercial)
- Western Sky (Medicaid, Medicare)
North Dakota
- Aetna of North Dakota
- Blue Cross Blue Shield of North Dakota
- Humana of North Dakota Choicecare Commercial (PPO 4016, HMO 4016)
- Humana of North Dakota Choicecare Medicare (PPO 4030, HMO 4037)
- Humana of North Dakota Choicecare Fee For Service (4025)
- Medicaid of North Dakota
- Medicare of North Dakota (Part B)
- Railroad Medicare
- Sanford Health Plan (Medicaid, Commercial)
- TriCare of North Dakota
- TriWest of North Dakota
- UHC of North Dakota (Medicaid, Commercial)
- UniCare of MN (Bismarck, Minot, Fargo and Grand Forks)
Oregon
- Aetna Commercial
- Aetna Medicare (PPO/HMO)
- Aetna Coventry (First Health / Workers Comp / Auto)
- Care Oregon
- EOCCO of Oregon (Commercial)
- Humana of Oregon Choicecare Commercial (PPO 4016, HMO 4016)
- Humana of Oregon Choicecare Medicare (PPO 4030, HMO 4037)
- Humana of Oregon Choicecare Fee For Service (4025)
- Medicaid of Oregon
- Medicare of Oregon (Part B)
- MODA of Oregon
- Pacific Source of Oregon (Medicaid, Medicare, Voyager, Navigator, Pathfinder, SmartChoice, PSN)
- Providence of Oregon (Medicaid)
- Regence of Oregon (Commercial, Medicare)
- Railroad Medicare
- Sam Health/Intercommunity of Oregon (Medicaid, Medicare)
- Trillium of Oregon (Medicaid, Medicare)
- TriWest of Oregon
- UHC of Oregon (Commercial, Medicare)
Washington
- Aetna Commercial
- Aetna Medicare (PPO/HMO)
- Aetna Coventry (First Health / Workers Comp / Auto)
- Coordinated Care of Washington (Medicaid, Ambetter/Exchange)
- FCHN of Washington
- Humana of Washington Choicecare Commercial (PPO 4016, HMO 4016)
- Humana of Washington Choicecare Medicare (PPO 4030, HMO 4037)
- Humana of Washington Choicecare Fee For Service (4025)
- Medicaid of Washington
- Medicare of Washington (Part B)
- Medicare RailRoad (Part B)
- Molina of Washington (Medicaid, Marketplace)
- Multiplan of Washington
- Optum Network of Washington
- Pacific Source of Washington (Navigator)
- Premera of Washington (Commercial, Lifewise)
- Railroad Medicare
- Regence.Asuris of Washington (Commercial)
- Kaiser Foundation Health Plan of WA
- TriCare of Washington
- TriWest of Washington
- UHC of Washington (Commerical, Medicare, Medicaid)
Get Support
/ Ideal Option: Insurance Providers
Accessing Medical Records
How do I get access to my lab results?
Your provider will go over your lab results during your appointment. Ideal Option also provides patients with a convenient, secure online portal through Healow. Using Healow, you can access medical records, lab results, appointments, payments, and visit summaries.
Mobile Instructions:
- Download the Healow app from the App Store or Google Play
- Enter practice code DJHFAD
- Select Ideal Option (disregard clinic address)
- Enter your name, date of birth, and create a PIN
Desktop Instructions:
- Click here to access the web portal
- If you are a new user, click on "using mobile phone"
- Enter you first name, last name, and date of birth
- Enter the verification code sent to your phone and log in
Note: You must have an email address on file with Ideal Option in order to access the portal. You can add your email using the kiosk in the clinic at your next visit or contact us to provide your email.
You can also call 1.877.522.1275 to speak to our medical records team. They will ask you complete a release of information (ROI) form and then work with you to receive your records and/or send them to other providers. Processing can take up to 3 weeks.
How do I see past payments and balance owed?
Ideal Option provides our patients with a convenient, secure online portal through Healow. Using Healow, you can access medical records, lab results, appointments, payments, and visit summaries.
Mobile Instructions:
- Download the Healow app from the App Store or Google Play
- Enter practice code DJHFAD
- Select Ideal Option (disregard clinic address)
- Enter your name, date of birth, and create a PIN
Desktop Instructions:
- Click here to access the web portal
- If you are a new user, click on "using mobile phone"
- Enter you first name, last name, and date of birth
- Enter the verification code sent to your phone and log in
Note: You must have an email address on file with Ideal Option in order to access the portal. You can add your email using the kiosk in the clinic at your next visit or contact us to provide your email.
You can also call 1.877.522.1275 to speak to a financial counselor.