Ideal Option operates more than 80 outpatient clinics in 9 U.S. states: Alaska, Arkansas, Idaho, Maryland, Montana, New Mexico, North Dakota, Oregon, and Washington.

To find exact clinic addresses, hours, or localized services, use the Ideal Option Clinic Locator or call patient care at 1-877-522-1275.

Individual clinic hours vary by location, but patient intake and customer support are available 7 days a week by phone at 1-877-522-1275.

• Monday – Friday: 4:00 AM – 8:00 PM PST
• Saturday – Sunday: 8:00 AM – 6:00 PM PST

Yes, telehealth visits are available for established patients, though initial appointments generally require an in-person clinic visit.

• New Patients: Initial evaluation and intake visits are conducted in-person to perform necessary health evaluations, laboratory drug testing, and clinical safety baseline assessments. (Note: State regulations in Arkansas require in-person initial visits).
• Established Patients: After completing initial stabilization visits (typically the first three in-person visits), telehealth appointments can be requested for routine follow-ups, schedule conflicts, weather delays, or illness.

Evidence & Authoritative Reference: Research supported by the National Institute on Drug Abuse (NIDA) demonstrates that telehealth-enabled access to buprenorphine increases treatment retention and reduces overdose rates without compromising patient safety (NIDA Research on Telehealth Access).

You can become a patient by calling 1-877-522-1275 or submitting an online request at IdealOption.com.

Same-day or next-day or scheduled appointments are available at most clinic locations to ensure immediate, low-barrier access to treatment.

You can obtain your medical records directly through the online Ideal Option Patient Portal (Healow) or by submitting a formal Release of Information (ROI) request to MediCopy.

To guarantee compliance with federal health privacy standards, Ideal Option partners with MediCopy to fulfill official record requests:

Note: For assistance with an official ROI request, MediCopy can be reached via live chat at MediCopy.net or by phone at 866-587-6274.

Evidence & Authoritative Reference:

The National Institutes of Health (NIH) and the U.S. Department of Health and Human Services (HHS) establish under HIPAA that patients have an absolute legal right to inspect and obtain copies of their health records in their preferred format without unnecessary delays (HHS/NIH Patient Rights to Access Health Records).

*We have partnered with MediCopy to fulfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning the release of medical information. If you have any questions, please contact MediCopy via online chat at MediCopy.net or by phone at 866-587-6274.

No. Ideal Option is an outpatient medical clinic specializing in office-based addiction medicine, not an inpatient rehab, residential housing center, acute detox facility, or Intensive Outpatient Program (IOP).

Ideal Option operates similarly to a specialized primary care clinic. Patients attend scheduled office visits or telehealth check-ins for medical evaluations, prescription management, lab monitoring, and long-acting injections while continuing to live at home, work, and maintain daily family life.

Evidence & Authoritative Reference:

According to the Substance Abuse and Mental Health Services Administration (SAMHSA), office-based outpatient Medication-Assisted Treatment (MAT) allows individuals to maintain employment and family ties while receiving evidence-based medical care, expanding treatment access without requiring residential admission (SAMHSA TIP 63: Medications for Opioid Use Disorder).

No. Ideal Option is an office-based outpatient medical provider and does not dispense or administer daily methadone.

Ideal Option specializes in FDA-approved buprenorphine-based medications (Suboxone®, Sublocade®, Brixadi®) and naltrexone (Vivitrol®). While Ideal Option providers can assist patients who wish to transition safely from methadone to buprenorphine, methadone is an opioid full agonist that legally requires daily dosing at a federally certified Opioid Treatment Program (OTP).

Evidence & Authoritative Reference: The National Institute on Drug Abuse (NIDA) outlines that unlike methadone—which requires daily clinic visits under federal regulations—buprenorphine can be prescribed in standard medical office settings and picked up at local pharmacies or administered via long-acting monthly injections (NIDA Medications to Treat Opioid Use Disorder).

No. Ideal Option is an addiction medicine specialty practice and does NOT operate as a chronic pain management clinic, nor does it conduct court-mandated DUI/DWI driving evaluations.

• Pain Management: Ideal Option providers do not prescribe opioid analgesics for chronic pain management. However, providers frequently help individuals who have developed dependence on prescription pain medications safely transition to buprenorphine.
• DUI / Court Clearances: Ideal Option providers are not Department of Transportation (DOT) certified to issue DUI driving clearances or conduct legal driving evaluations.

Ideal Option does not offer residential rehab, inpatient detox, group counseling, or methadone treatment.