If you have a balance (e.g., from a deductible or coinsurance), you can pay in several ways: 

Online: 

• Use the link in your emailed or texted statement, or visit https://healowpay.com. Log in using your statement code or your personal information; you’ll verify your identity with a code sent to your phone. 

By Phone: 

• Call our Patient Financial Advocate team at 877-522-1275 (Select Option 1, and then select Option 5). 

At an Ideal Option Clinic: 

• Pay at the front desk during your appointment.    

Yes, Ideal Option offers payment plans for those who need it. If you are interested in setting up a payment plan, please call us at 877.522.1275, and ask to speak with a financial counselor.

If you do not have insurance or if your insurance does not cover addiction medicine services as an in-network benefit, we can sign you up for our Subscription program so you can pay out of pocket. If you are interested in signing up for the Subscription program, please call us at 877.522.1275, and ask to speak with a financial counselor.

We accept Medicaid, Medicare, Tricare, and most private insurances. For a list of all the insurance providers we work with, please visit this page. If you're uninsured, we can help. Please call 1-877-522-1275 to speak with one of our financial counselors.