Get Support
/ Privacy & Feedback
Privacy & Feedback
Is my personal and health information private and secure?
Yes. We adhere to strict HIPAA guidelines and 42CFR Part 2 that protects substance use disorder patient records.
How can I submit a complaint about the services I received?
Please send an email to feedback@idealoption.net or complete the contact form on this website to submit your complaint along with your contact information for follow up or anonymously if preferred.
How can I submit a positive review about my experience at Ideal Option?
You can submit a review on Google by searching for “Ideal Option” and your location (e.g. "Ideal Option Everett") or on Facebook. You can also send your review to feedback@idealoption.net or use the contact form on this website.