About Ideal Option
Where are Ideal Option clinics located?
Ideal Option operates over 80 outpatient clinics across 9 states, including Alaska, Arkansas, Idaho, Maryland, Montana, New Mexico, North Dakota, Oregon, and Washington.
For the most current list of Ideal Option clinics, visit our Find a Clinic page.
What are your hours of operation?
Each clinic location has different opening hours. To see hours of operation for your local clinic, start by finding your local clinic here: Find A Clinic.
Our patient care team is available 7 days a week by phone at 1-877-522-1275:
- Mon-Fri: 4am - 8pm (pacific time)
- Sat-Sun: 8am - 6pm (pacific time)
Is Ideal Option an intensive outpatient program (IOP)?
Ideal Option is not an IOP, but we can refer out to IOP treatment agencies.
Is Ideal Option a residential/inpatient treatment program?
No, Ideal Option is not a residential or inpatient program. We provide treatment in an outpatient setting that feels like a primary care clinic, allowing patients to maintain relationships with family and take advantage of employment opportunities.
Does Ideal Option do virtual / remote visits from home?
If you are a new patient, we require you to start treatment in person at one of our outpatient clinics unless special circumstances temporarily prevent you from getting to the clinic. Please be aware that Arkansas state regulations require all new patients to be seen in person for their first appointment. After your first three visits, occasional virtual/remote visits can be requested due to circumstances such as clinic closures, weather, and illness.
How can I become an Ideal Option patient?
To become an Ideal Option patient, you can request an appointment by calling us at 877.522.1275 or visiting Ideal Option and clicking “Request Appointment”.
How can I access my medical records?
Click here to request your medical records. Please provide an email address on the authorization to expedite the process and delivery method. Records sent via email, or to another provider, are complimentary. Requests are processed within two (2) business days after receipt by MediCopy*.
You can also access your medical records on our patient portal.
*We have partnered with MediCopy to fulfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning the release of medical information. If you have any questions, please contact MediCopy via online chat at MediCopy.net or by phone at 866-587-6274.
Patient Forms
Most new patients will be required to complete their consent forms at the clinic. However, if you have been directed by an Ideal Option staff member to complete your new patient forms online, please click on the "New Patient Packet" below.
New Patient Packet Ideal Balance Disclosures