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Privacy & Feedback

How can I get access to my medical records?

Please call 1.877.522.1275 to speak to our medical records team. They will ask you complete a release of information (ROI) form and then work with you to receive your records and/or send them to other providers.

Yes. We adhere to strict HIPAA guidelines and 42CFR Part 2 that protects substance use disorder patient records.

Please send an email to feedback@idealoption.net or complete the contact form on this website to submit your complaint along with your contact information for follow up or anonymously if preferred.

You can submit a review on Google by searching for “Ideal Option” and your location (e.g. "Ideal Option Everett") or on Facebook. You can also send your review to feedback@idealoption.net or use the contact form on this website.

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