/ Privacy & Feedback
Privacy & Feedback
How can I get access to my medical records?
Please call 1.877.522.1275 to speak to our medical records team. They will ask you complete a release of information (ROI) form and then work with you to receive your records and/or send them to other providers.
Is my personal and health information private and secure?
Yes. We adhere to strict HIPAA guidelines and 42CFR Part 2 that protects substance use disorder patient records.
How can I submit a complaint about the services I received?
Please send an email to email@example.com or complete the contact form on this website to submit your complaint along with your contact information for follow up or anonymously if preferred.
How can I submit a positive review about my experience at Ideal Option?
You can submit a review on Google by searching for “Ideal Option” and your location (e.g. "Ideal Option Everett") or on Facebook. You can also send your review to firstname.lastname@example.org or use the contact form on this website.